Emergency Management Platform for Local Government Organizations

The effective management of citizens’ everyday issues, as well as the improvement of communication with Municipal Services, is an ongoing priority for Local Government Organizations.

The evolution of technology and its spread into all aspects of our lives, combined with the mass use of smart mobile devices (smartphones/tablets) and constant internet connectivity, offer not only modern means of communication, but also effective tools for identifying, reporting, and resolving everyday issues in our cities.

EXPECTED BENEFITS FROM IMPLEMENTATION

With the procurement and operational launch of the system, the Municipality expects the following:

  • Immediate and real-time overview of all city problems/requests in real time
  • Improved work planning and budgeting
  • More direct and higher-quality communication with citizens
  • Ability to record citizens’ views on important issues
  • Better monitoring of the effectiveness of Municipal Services
  • Strengthening transparency and efficiency
  • Creation of a modern, 24/7 communication channel with citizens
  • Engagement and awareness-raising of the younger generation
  • Upgrading citizen service
  • Strengthening the culture of participation and shared responsibility
  • Reduction of bureaucracy – saving time for citizens
  • Integration of e-government / electronic governance services

CIVIL PROTECTION ORGANIZATION

Prevention

Taking all necessary measures to reduce disaster risks and prepare for their effective response, within the scope of the Municipality’s responsibilities.

Response

Systematic organization of actions to respond to any disaster, in accordance with the Municipality’s competencies and responsibilities.

INTEGRATED EMERGENCY MANAGEMENT INFORMATION SYSTEM

The offered software operates as a platform for interconnecting applications, sensors, functions, and other equipment.

It is offered as a cloud application, installed on the Public Cloud with automatic updates throughout the warranty period, the possibility of future expansion, or the option of local installation of systems and subsystems on the Municipality’s infrastructure.

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